There is no reason for the mat to come like that. It should have been placed between two sheets of heavy cardboard and then wrapped in tissue or bubble wrap. I hope whoever you bought it thru has been contacted and they are shipping a new one out to you.
In the interests of honesty I need to say I havnt as yet been able to use these mats yet. The reason? They arrived so badly dented and creased That I cannot not use them in my machine as they are. I have a large wedding order that I had hoped to use the new technology on, the mats were intended to save tape and streamline the process. Now I’m not sure what to do. Until the shipping packaging is improved these mats are not worth buying online.
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August 13, 2019