I bought this album to use for our wedding album and not long after I took it out of the wrapper, the album bowed. (There is a picture of it in my gallery). I contacted SB.com and they sent a replacement, which ended up doing the same thing. I offered to send the albums back to SB.com but they didn't want them back, which was okay with me. I commend SB.com for their awesome customer service in trying to fix the issue. Unfortunately, I wont ever be purchasing the leather bound albums from We R Memory Keepers. I do like their cloth albums and will buy those instead.